Professional Development Courses

 This course teaches students how to utilize real time video and audio sessions for meetings and discussions between users in two or more locations globally. All  equipment is provided. Students walk through hands-on exercises in business   operations for on/offshore services, ad-hoc meetings, and strategic   interactive meetings with presentations.     

This course covers motivating your team, managing team performance, and addressing conflict. The students form   teams and work through role play exercises for hands-on interaction. Teams   will deal with a variety of issues and learn to work effectively and   efficiently together.     

This   workshop focuses on preparing the student for initial readiness as an   entrepreneur. It includes techniques and guidance from top executives in   their industry. Students are challenged immediately to evaluate their   determination and commitment necessary as an entrepreneur. The rewards are   far greater than the intense obstacles before them.     

This course goes   through popular social media sites to build and maintain a professional   presence to grow your business. Students will develop a project using social   media to promote themselves or a product/service of interest. The class   discusses techniques to increase your efficiency for posting and build   clientele. It is an excellent class for those who have no social media   experience and a refresher for more seasoned students.     

This   course will demonstrate how to effectively communicate and compromise with   customers through principle based negotiations. Upon completion of this   course, students should be able to demonstrate a greater understanding in   negotiations by applying structure and tactics that produce wise, more   efficient outcomes.
    

This   course shows students how to complete more work in less time, be more   productive, and prioritize tasks needed to accomplish scope of work whether   in the workplace or home life. S.M.A.R.T. students walk away from the class   with the tools and techniques to juggle multiple responsibilities and   maintain high energy levels to stay motivated.    

This  course emphasizes how to provide exceptional customer service in the most   complex customer-facing industries along with strong follow-ups when dealing   with stressful situations. Upon completion of this course, students should be   able to demonstrate an understanding of different types of communication and   how to establish effective customer relations through instruction and role   play exercises.
    

This   course is an introduction to ethical issues and dilemmas in the workplace.   Students demonstrate an understanding of ethics from a cultural, social and   moral perspective, global ethical values and principles, and how external   factors influence ethics.    

This   course teaches how to balance stress and when faced with stressful   situations, how to restore the body back to a balanced state. Upon completion   of this course, students should be able to demonstrate an understanding of   how stress affects the mental and physical being and insert strategies to   handle stressful points of your life.     

This   course provides skills to understand why people disagree, how disuptes are   settled, and resolve conflicts of interests based on various factors from   race to moral disputes.     

This course focuses on learning to   effectively speak in from of an audience. Students deliver three types of   speeches: informative, impromptu and persuasive speeches. Role play   activities focus on vocal emphasis, gestures, repeatable words, and body   language to sharpen their public speaking skills.